The ordering process was simple, the transaction went smoothly and the customer service was unmatched. I recieved shipping updates every stage of the process. There was an error in how in my address and I was notified by DHL via email with a link to correct it. Seconds later, and email came through from Rafael also notifying me of the error and he took care of the issue without me having to do anything through DHL. I truly did not expect that and was blown away. He also asked me follow up to be sure the item was delivered and even notified me that the product was being delivered. This was exceptional service. The Talisman was everything I expected. I’d had two made when I was in Mexico and my son wanted one to flaunt his Mayan descent so I ordered here and the quality and beauty of it is mind blowing. They are the same as the pictures shown. You also receive a document with the Mayan alphabet ensuring you have the correct letters. This is a must purchase. I recommend the company sell on Etsy, Amazon, and TikTok shop! Get the bag.

I was a little worried about making an international purchase online. I should not have been! Mayan Echos kept me updated during the shipping process and was very responsive when I had questions. The custom pendants I purchased are lovely and the craftsmanship is excellent! Overall, this was a great purchase.

I was a little worried about making an international purchase online. I should not have been! Mayan Echos kept me updated during the shipping process and was very responsive when I had questions. The custom pendants I purchased are lovely and the craftsmanship is excellent! Overall, this was a great purchase.

Loved it!